Welcome to NeonNova Studios ("NeonNova", "we", "our", or "us").

This Privacy Policy explains how NeonNova Studios collects, uses, stores and protects your personal information when you use our website, marketplace, backer program, developer services, newsletters and any other products or services operated by NeonNova Studios.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

NeonNova Studios is a UK-based technology and creative company focused on the development of games, literature, digital products, consumer technology, online marketplaces and future technology ventures.

Website

https://neonnovastudios.co.uk

Contact Email

info@neonnovastudios.co.uk

We may collect information that you voluntarily provide when you:

• Contact us
• Subscribe to newsletters or updates
• Join the Backer Program
• Create a marketplace account
• Register as a developer partner
• Purchase products or services
• Apply for employment opportunities
• Submit forms through our website

This information may include:

• Full name
• Email address
• Username
• Company or studio name
• Postal address
• Payment-related information
• Communications you send to us

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referring websites
• Approximate geographic location
• Diagnostic and performance data

We may use personal information to:

• Operate and maintain our website
• Process purchases and transactions
• Deliver products and services
• Manage user accounts
• Respond to enquiries and support requests
• Send updates, newsletters and announcements
• Improve our products and services
• Analyse website performance
• Prevent fraud or abuse
• Comply with legal obligations

If you use the NeonNova Marketplace, we may collect and process information necessary to:

• Create and manage user accounts
• Process purchases
• Deliver digital or physical products
• Support developers and customers
• Maintain transaction records
• Resolve disputes and customer support requests

For developers who register products through NeonNova Studios, we may collect information required for:

• Identity verification
• Revenue distribution
• Tax and accounting obligations
• Marketplace management
• Customer support

If you become a NeonNova Backer, we may collect and store information necessary to:

• Manage memberships
• Deliver benefits and rewards
• Provide exclusive content
• Communicate development updates
• Administer community participation programs

If you subscribe to receive updates from NeonNova Studios, we may send:

• Product announcements
• Development updates
• Marketplace news
• Promotional content
• Company news and events

You may unsubscribe at any time using the unsubscribe link included within our communications.

Our website may use cookies and similar technologies to:

• Remember user preferences
• Maintain session functionality
• Improve website performance
• Analyse visitor behaviour
• Provide security features
• Support advertising and analytics platforms

You can control cookie settings through your browser. Disabling cookies may affect certain functionality of the website.

We may use analytics services to better understand how visitors interact with our website.

Analytics tools may collect:

• Website usage information
• Device information
• Session duration
• Referral sources
• Visitor behaviour trends

This data is generally used to improve user experience and platform performance.

NeonNova Studios may display advertisements or use advertising services.

Advertising providers may use cookies or similar technologies to:

• Measure ad performance
• Personalise advertising
• Prevent fraudulent activity
• Improve advertising relevance

Where legally required, user consent will be obtained before non-essential advertising technologies are enabled.

Payments made through NeonNova services may be processed by trusted third-party payment providers.

NeonNova Studios does not store full debit or credit card details on its own systems.

Payment providers operate under their own privacy policies and security standards.

We do not sell personal information.

We may share information with:

• Payment processors
• Hosting providers
• Analytics providers
• Email delivery services
• Legal and regulatory authorities where required by law
• Service providers assisting us in operating the website

Information is only shared where necessary for legitimate business purposes.

We retain personal information only as long as reasonably necessary to:

• Provide services
• Fulfil contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or anonymised where appropriate.

NeonNova Studios takes reasonable technical and organisational measures to protect personal information from:

• Unauthorised access
• Disclosure
• Alteration
• Loss
• Destruction
• Misuse

Despite our efforts, no online platform can guarantee absolute security.

Depending on applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Withdraw consent
• Request a copy of your personal information
• Lodge a complaint with a relevant supervisory authority

Requests should be submitted via the contact details below.

NeonNova Studios does not knowingly collect personal information from children under the age of 13 without appropriate parental consent.

If you believe a child has provided personal information through our services, please contact us and we will take appropriate action.

Our website may contain links to third-party websites, products or services.

NeonNova Studios is not responsible for the content, privacy practices or security of third-party websites.

Users should review the privacy policies of any external services they access.

Some service providers used by NeonNova Studios may process information in countries outside the United Kingdom.

Where such transfers occur, reasonable safeguards will be implemented to protect personal information in accordance with applicable data protection laws.

We may modify this Privacy Policy from time to time.

Any changes will be published on this page together with a revised "Last Updated" date.

Continued use of the website following any update constitutes acceptance of the revised Privacy Policy.

For privacy-related questions, requests or concerns, please contact:

NeonNova Studios

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Website

https://neonnovastudios.co.uk

Email

info@neonnovastudios.co.uk

We will endeavour to respond to privacy enquiries within a reasonable timeframe and in accordance with applicable UK data protection requirements.